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Merchant Backend Guides

Find platform information, videos, images, and help resources to ensure an easy understanding of the Scalefast platform.

Products

  • Product Filters
  • Adding New Products
  • Editing, Copying, & Deleting Products
  • Digital Products
  • Bundled Products
  • Export Control Product Creation
See all 8 articles

Orders

  • Duties & Taxes (VAT/TAX)
  • Delay Consent Process and Configuration
  • Order Filters
  • Order Details
  • Order Creation Tool
  • Multi-Warehouse Split Shipment
See all 7 articles

Customers

  • Customer Details

Subscriptions

  • Subscriptions: Setup, Modifying and Configuration
  • Subscriptions: Customer Management

Advanced

  • Task Scheduler
  • Auto Collect for Pre-Orders

Marketing

  • Mailing Tool
  • Discount Campaign Wizard
  • Affiliate Program
  • Loyalty Program

Reports

  • Download Reports

CMS

  • Intro to CMS

Customer Support

  • Customer Care Team
  • Back Office Order Management - View Orders (part 1)
  • Back Office Order Management - View Orders (part 2)
  • Back Office Order Management - Order Cancellation and Modification
  • Back Office Order Management - Customer Accounts

Settings & Configurations

  • Settings & Configuration

Fulfillment Centers & 3PLs

  • Fulfillment & 3PLs
Scalefast Help Center